The retention partner for Shopify brands
You already paid for the customer. We make sure they buy again.
You already paid for the customer. We make sure they
buy again.
Mail Chiefs builds and runs your entire retention system: email, SMS, pop-ups, loyalty, and subscription. One partner in command of everything that happens after the click, driving 25 to 40% of your revenue from customers you already own.
Mail Chiefs builds and runs your entire retention system: email, SMS, pop-ups, loyalty, and subscription. One partner in command of everything that happens after the click, driving 25 to 40% of your revenue from customers you already own.
THE SYSTEM
One partner. The whole backend.
Email, SMS & Push
Flows, campaigns, and pop-ups written with direct response structure and designed to your brand standard.
Loyalty & Subscription
Programs and flows that lock in your best customers and push down churn, month over month.
Lifecycle Consulting
Audits, roadmaps, and retention strategy on demand for brands with an in-house team.
THE SYSTEM
One partner. The whole backend.
Email, SMS & Push
Flows, campaigns, and pop-ups written with direct response structure and designed to your brand standard.
Loyalty & Subscription
Programs and flows that lock in your best customers and push down churn, month over month.
Lifecycle Consulting
Audits, roadmaps, and retention strategy on demand for brands with an in-house team.
$5M+
IN DTC SALES BEHIND OUR CREATIVE
+7
BRANDS IN SKINCARE, WELLNESS & HEALTH
14
DAYS TO FLOWS LIVE IN KLAVIYO
$5M+
IN DTC SALES BEHIND OUR CREATIVE
+7
BRANDS IN SKINCARE, WELLNESS & HEALTH
14
DAYS TO FLOWS LIVE IN KLAVIYO
$5M+
IN DTC SALES BEHIND OUR CREATIVE
+7
BRANDS IN SKINCARE, WELLNESS & HEALTH
14
DAYS TO FLOWS LIVE IN KLAVIYO
See What Your Backend Is Leaking
Adjust your revenue and current email performance below to see how much you could be earning from customers you already own.
WHO'S BEHIND THIS
From the front end to the back end
I'm Gerardo. For 2 years I worked the acquisition side of DTC, writing and designing the paid social creative behind $5M+ in tracked sales for skincare, wellness, and consumer health brands. From that seat I watched the same leak on every account: brands paying more every quarter to acquire customers their backend couldn't hold. Mail Chiefs is the fix. One operator, deep in your account, running retention like the revenue channel it is.
WHO'S BEHIND THIS
From the front end to the back end
I'm Gerardo. For 2 years I worked the acquisition side of DTC, writing and designing the paid social creative behind $5M+ in tracked sales for skincare, wellness, and consumer health brands. From that seat I watched the same leak on every account: brands paying more every quarter to acquire customers their backend couldn't hold. Mail Chiefs is the fix. One operator, deep in your account, running retention like the revenue channel it is.
Process
From leaky backend to live in 14 days
No 45-slide strategy decks. We audit, build, launch, and optimize. You approve everything before it ships.
1
Audit
We tear down your Klaviyo, flows, and post-purchase journey live on a call. You keep the findings whether you hire us or not.
2
Build
Every email researched, written, and designed in Figma to your brand standard. You approve before anything ships.
3
Launch
Flows live in Klaviyo by day 14. Triggers, segments, and split tests configured.
4
Compound
Weekly campaigns, monthly optimization, then loyalty and subscription layered on top. The system gets better every month it runs.
Process
From leaky backend to live in 14 days
No 45-slide strategy decks. We audit, build, launch, and optimize. You approve everything before it ships.
1
Audit
We tear down your Klaviyo, flows, and post-purchase journey live on a call. You keep the findings whether you hire us or not.
2
Build
Every email researched, written, and designed in Figma to your brand standard. You approve before anything ships.
3
Launch
Flows live in Klaviyo by day 14. Triggers, segments, and split tests configured.
4
Compound
Weekly campaigns, monthly optimization, then loyalty and subscription layered on top. The system gets better every month it runs.
FAQ
Maybe we already have an answer
How is this different from an email marketing agency?
We already send campaigns. Why would we need this?
What results can you promise?
Why are your prices lower than other retention agencies?
What do you need from us to start?
Do you work with brands outside Shopify and Klaviyo?
FAQ
Maybe we already have an answer
How is this different from an email marketing agency?
We already send campaigns. Why would we need this?
What results can you promise?
Why are your prices lower than other retention agencies?
What do you need from us to start?
Do you work with brands outside Shopify and Klaviyo?